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thiru
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thiru
Asked: April 10, 20232023-04-10T12:18:45+00:00 2023-04-10T12:18:45+00:00In: Headend Information

Gospell Encoder

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In Gospell GN-1848 Multifuctional H.264 HD Encoder some ports are showing “Input format error” if i giving channels on that port. same encoder few ports working fine what can i do for this please help me becasue in 24 ports channel encoder only 4 ports are working other than showing input format error.

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    1. Sonu
      2023-04-14T10:47:48+00:00Added an answer on April 14, 2023 at 10:47 am

      There are few things you can do

      first needs to reset the encoder and re-configure all ports for their respecting channels then check.

      Secondly there their can be hardware issue like card failure for rest ports which are not working.

      also do let us know what faulty ports are showing ? any audio are coming on faulty ports ?

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      • thiru
        2023-04-22T15:26:14+00:00Replied to answer on April 22, 2023 at 3:26 pm

        It showed input format error.some ports are coming audio only with black screen.

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        • Sonu
          2023-04-22T15:33:57+00:00Replied to answer on April 22, 2023 at 3:33 pm

          it seems to me card failure issue because sometimes in harmonic encoders also we gets this type problem where we call it hardware issue know for card failure.
          also
          Sometimes this type of problem we face in IRDs that is due to playing of MPEG 4 channels in MPEG 2 IRDs.

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      • thiru
        2023-04-22T15:27:46+00:00Replied to answer on April 22, 2023 at 3:27 pm

        How to reset port?

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        • Sonu
          2023-04-22T15:38:12+00:00Replied to answer on April 22, 2023 at 3:38 pm

          you need to restore factory setting default to the complete encoder then re-configure it.

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